HELP CENTER

Everything You Need to Know

WHAT ARE THE PAYMENT OPTIONS?

We are pleased to offer various payments options including Pay Pal and credit cards.  
Please contact us direct for wholesale orders.

WHAT IS YOUR RETURN POLICY?

I gladly accept returns and cancellations.

Contact me within 3 days of delivery.

Dispatch items back within  7 days of  delivery.

Request a cancellation within 1 hour of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

DO YOU OFFER GIFT CARDS?

We can offer gift cards.  Please contact us for more information and your requirements.